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Careers at Crowley Auto Group

Employment Opportunities

Crowley Auto Group is always looking for talented new members to join the team. Take a look at the list of available positions below. We look forward to hearing from you!

Submit your resume using the button below, or apply with the online portal right away!

Submit your Resume Apply Online

Entry Level Technicians

Entry Level Technicians wanted at all Crowley stores

Minimum experience necessary along with some tools to perform routine maintenance.

Technician

UP TO $1,000 SIGNING BONUS

Experienced Technicians Wanted

Tired of running out of work? Weak compensation? Poor benefits? Crowley Chrysler Dodge Jeep Ram is experiencing huge growth. We are looking for some top-level technicians, FCA skill level training preferred.

Top tier pay plans, and good benefits.

If you're a top-notch Chrysler technician, this may be the opportunity you've been waiting for

  • Master Level Automotive Technicians quickly and efficiently perform routine maintenance and warranty work.
  • Master Level Automotive Technicians identify the cause of breakdowns and repair them using the most optimal solutions.
  • Master Level Automotive Technicians can expect to work with state-of-the-art equipment and have tremendous opportunity for career advancement.

Job Responsibilities:

  • Confer with customers or service advisors to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
  • Perform quality inspections of vehicle repairs prior to returning the vehicle to the customer
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc.
  • Communicate directly with the service advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs.
  • Execute repairs under warranty to manufacturer specifications and policies.

Appointment Coordinator / Customer Relations

Crowley Auto Group is looking for a talented Service Appointmentcoordinator to continue our growth and provide our customers with exceptionalservice. Build your career and develop your professional experience with ourteam. The ideal candidate will flourish in a fast-paced and professional workplace.Responsibilities

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

What We Offer

  • Highly productive shop
  • Paid training and continued education
  • Shop equipped with the newest technology and equipment
  • Clean and professional work environment
  • Paid Vacation
  • Health Insurance
  • 401(k)

Qualifications

  • Reporting Research Results
  • Quality Focus
  • Productivity
  • Product Knowledge
  • Customer Service
  • Problem Solving

Service Advisor

Crowley Auto Group is looking for a talented Service Advisorto continue our growth and provide our customers with exceptional service.Build your career and develop your professional experience with our team. Theideal candidate will flourish in a fast-paced and professional workplace. Responsibilities

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

What We Offer

  • Highly productive shop
  • Paid training and continued education
  • Shop equipped with the newest technology and equipment
  • Clean and professional work environment
  • Paid Training
  • Paid Vacation
  • Health Insurance
  • 401(k)

Qualifications

  • Reporting Research Results
  • Quality Focus
  • Productivity
  • Estimating
  • Product Knowledge
  • Customer Service
  • Problem Solving
  • Safety Management

Automotive Sales Coordinator

Crowley Auto Group is looking for a talented Sales Coordinator to continue our growth and provide our customers with exceptionalservice. Build your career and develop your professional experience with ourteam. The ideal candidate will flourish in a fast-paced and professionalworkplace. The Sales Coordinator is responsible for delivering comprehensive product information and superiorcustomer experience before, during and after the sales process.

The individual we seek will betechnically savvy and possess exceptional customer handling skills.

Responsibilities Include:

• Provide and offer comprehensiveproduct information throughout the sales process to customers.

• Support the Sales Consultant withcustomer questions regarding product features and benefits.

• Be able to meet and greet andinteract with customers effectively.

• Fully explain Automotive features,applications and benefits.

• Strong computer and phone skills.

• Acquire and maintain knowledge ofall vehicles and technology.

• Achieve customer satisfactiontargets as assigned by management.

• Uphold high ethical standards andmaintain a professional appearance at all times

  • High volume sales
  • Paid training and continued education
  • Clean and professional work environment
  • Paid Vacation
  • Health Insurance
  • 401(k)

Qualifications

  • Reporting Research Results
  • Quality Focus
  • Productivity
  • Product Knowledge
  • Customer Service
  • Problem Solving

Auto Sales Product Specialist

Job Responsibilities:

  • Representatives spend time with customers to determine their needs and discuss vehicle options
  • Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology
  • Representatives test drive vehicles to demonstrate industry leading features
  • Follow up with prospective customers and return email / voicemail
  • Support on-line customers by setting appointments
  • Follow up with existing customers to confirm their satisfaction and generate leads
  • If you are experienced in giving exceptional customer service, have the drive to earn unlimited Income and want to build a career working as a sales representative with exciting new products, we look forward to talking with you.

Job Requirements:

  • The ideal candidate must have a strong desire to succeed.
  • Prior experience working with customers and providing an exceptional experience
  • Steady work history and the commitment to starting a new career
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic computer, email and internet proficiency
  • Excellent appearance, verbal/written communication, strong negotiation and presentation skills
  • Weekend availability is needed as well as some evening hours
  • Valid Driver's license
  • Bi-Lingual a plus

Benefits:

  • Base salary available
  • Full time position
  • Monthly performance bonus
  • Paid Vacation
  • We offer Healthcare benefits for our employees.
  • Dental Insurance
  • 401k retirement plan packages

Automotive Accessory Salesperson

Crowley Chrysler is looking for a talented accessory salesperson to continue our growth and provide our customers with exceptional service. The ideal candidate will flourish in a fast-paced and professional workplace. The accessory specialist is responsible for delivering product information and superior customer experience - before, during and after the sales process.

Job Responsibilities include spend time with customer to determine needs and discuss accessory option; support customers by setting appointments for accessory installs; follow-up with existing customers to confirm their satisfaction

Job Requirements - Strong desire to succeed; prior experience working with customers and providing an exceptional experience; steady work history and the commitment to starting a new career; outgoing personality; basic computer proficiency; excellent verbal and written communication skills; strong negotiation and presentation skills; valid driver's license; bi-lingual is a plus; weekend availability is needed as well as some evening hours

Crowley Chrysler offers base salary, paid vacation, healthcare benefits, 401K retirement, paid training and continued education; no cost college degree through Degrees@Work and Strayer University

Chrysler Express Service Technician

Crowley Chrysler Dodge Jeep Ram is looking for Express Lane Lube Technicians to join their busy service department! Whether you're a recent technical school graduate or an experienced oil change master, we offer a chance to kick-start your career in automotive repair!

Job Responsibilities:

  • Perform vehicle inspections, basic maintenance, minor repairs, and documentation
  • Perform oil changes and lubrication work
  • Communicate with service advisor when additional repairs are needed or when repairs cannot be completed in the scheduled time period
  • Inspect and test-drive new vehicles to ensure that all features function properly
  • Install Mopar accessories on new vehicles as specified by the customer or dealer
  • Work alongside skilled technicians to learn how to perform quality vehicle service maintenance and repairs

Job Requirements:

  • Must possess 1 year of automotive maintenance experience OR automotive technician training
  • Experience can include oil changes basic maintenance or minor repair work
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Must have a valid driver’s license

Benefits:

  • Paid Vacation and Personal Time
  • 401K Retirement plan
  • Medical and Dental Plans
  • Paid Holidays
  • Employee purchase programs

Retail Product Specialist

Job Responsibilities:

  • Representatives spend time with customers to determine their needs and discuss vehicle options
  • Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology
  • Representatives test drive vehicles to demonstrate industry leading features
  • Follow up with prospective customers and return email / voicemail
  • Support on-line customers by setting appointments
  • Follow up with existing customers to confirm their satisfaction and generate leads
  • If you are experienced in giving exceptional customer service, have the drive to earn unlimited Income and want to build a career working as a sales representative with exciting new products, we look forward to talking with you.

Job Requirements:

  • The ideal candidate must have a strong desire to succeed.
  • Prior experience working with customers and providing an exceptional experience
  • Steady work history and the commitment to starting a new career
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic computer, email and internet proficiency
  • Excellent appearance, verbal/written communication, strong negotiation and presentation skills
  • Weekend availability is needed as well as some evening hours
  • Valid Driver's license
  • Bi-Lingual a plus

Benefits:

  • Base salary available
  • Full time position
  • Monthly performance bonus
  • Paid Vacation
  • We offer Healthcare benefits for our employees.
  • Dental Insurance
  • 401k retirement plan packages

Greeter - Chrysler

The first point of contact for a customer must have a smile and a warm outgoing personality to greet customers upon entering and create and exceptional experience!

KEY TASKS:

  • Meet and greet customers. Collect customer information.
  • Project a professional and service-oriented image to all customers
  • Assist Sales Manager with all files, paperwork.
  • Input information into customer databases
  • Actively participate in special promotions
  • Professional telephone and face-to-face contact with all customers and team members
  • Maintaining a positive image
  • Accurate and timely completion of all paperwork

The Receptionist/Greeter is the first impression that our customers receive of Crowley Auto Group. The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department.

Nissan Sales Professional

CROWLEY NISSAN is part of the Crowley Auto Group, a leader in automotive retail.

We are growing and looking for Quality People to work with a Quality Dealership representing the Quality Nissan Product! No experience necessary…we will train you!

We offer...

  • A Great Working Environment
  • Comprehensive Training & Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Employee Vehicle Purchase Program

You need…

  • Professional Appearance
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

When Ken Crowley opened his first CT auto dealership, Crowley Chrysler, Plymouth, Jeep in Bristol, Conn., his mission was simple: he wanted to make his customers happy, and he wanted to know about it if they weren’t.

Forty years after his first sale, Ken Crowley and his team at Crowley Auto Group continue to make customers happy. Today, the auto group is a leading Connecticut dealer of foreign and domestic manufacturers, including Chrysler, Dodge, Jeep, KIA, Nissan, RAM Trucks and recreational vehicles including Winnebago, Roadtrek and Fleetwood; and a full line of commercial trucks.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Auto Body Finish Detailer

Crowley Auto Body customers expect to choose from a range of vehicles that meet our high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to those standards.

Essential responsibilities:

  • Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love
  • Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
  • Follow and promote our high standards of safety, cleanliness and organization


Qualifications and requirements:

  • Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs
  • Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
  • Customer focus and attention to detail
  • Possession of valid driver's license

Service Cashier - Chrysler

Professionally administer all incoming calls

Greet and direct guests in a professional, friendly, hospitable manner

Encourage guests to return surveys via email

  • Receive and manage payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced at the dealership.
  • Answers a multi-line switchboard rapidly and efficiently directs and redirect calls to destination.
  • Data entry to prepare and maintain records as necessary.

Type memos, correspondence, reports, and other documents as needed.

  • Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
  • Manage dealer vehicles/Loaners/Rentals
  • Assist with other sales and service duties as instructed by manager or as necessary.
  • Assist with greeting sales and service customers as needed.
  • Assist with calls to sales and service customers as needed.

SKILLS & QUALIFICATIONS:

  • Excellent interpersonal and both verbal and written communication skills
  • Ability to understand, and execute written and verbal instructions
  • Strong computer skills (MS Word, Excel, Outlook)
  • Strong customer service skills
  • Ability to multi-task and perform under pressure
  • Must be able to work weekends and evenings.

Excellent phone etiquette

Able to work with minimum supervision

Professional appearance

Auto Body Appraiser

CROWLEY AUTO BODY has an immediate career opportunity for an Auto Body Appraiser/Estimator. Seeking an energetic, reliable and motivated individual with automotive appraiser/estimator experience to join our team. The ideal candidate is looking for a long-term position where they can utilize their Body Service automotive experience to engage with and be apart of an outstanding team. The Auto Body Appraiser/Estimator is responsible for service sales, and for proper handling of clients. The Writer influences the volume of business and plays a key role in insuring customer satisfaction.If you are looking for a great opportunity with a superior Body Shop, we invite you to apply!

Requirements:

  • Experience in estimating collision damage on automobiles and light trucks
  • Working knowledge of CCC-1
  • Current I-CAR status
  • Proficient computer skills
  • Excellent verbal/written communication and organization skills
  • Ability to work on a deadline
  • Outgoing and patient personality with outstanding customer relations ability
  • Professional personal appearance

Job Type: Full-time

Experience:

  • Estimator/Writer: 5 years (Preferred)

License:

  • CT Appraisers License (Preferred)
  • CT Drivers License

Auto Dealer Finance Assistant

Auto Dealer Finance Assistant

Crowley Chrysler Dodge Jeep Ram is looking for a qualified person that can work with our team to help secure financing options for our Customers.

  • Working closely with sales team and accounting department to ensure timeliness and efficiency of deals
  • Obtaining credit approvals with Chrysler Capital and other approved lenders.
  • Promote a positive professional impression of retail operations, working as a team with sales and other departments
  • Follow all company policies and procedures.
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
  • Report to F&I Manager and Sales Managers

QUALIFICATIONS:

  • Excellent communication and customer service skills
  • Self-motivated, goal oriented, and ability to work within a fast-paced environment
  • Minimum high school diploma or GED equivalent required
  • Prior Sales experience, preferred
  • Strong Computer & Phone Skills
  • Professional appearance and work ethic
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
  • All potential employees must pass pre-employment testing including a background check and drug screen

Benefits:

  • Opportunity for advancement
  • Medical, dental, life insurance
  • 401k
  • Vacation Paid Time based on years of service
  • Exceptional internal and external training in the industry
(Note: Fields marked with an asterisk * are required.)